Cancellation Policy

Last updated: 14/01/2026

Thank you for shopping at https://gogadgets.shop (“we”, “our”, “us”).
This Cancellation Policy explains how order cancellations are handled.


1. Order Cancellation Before Shipment

You may cancel your order free of charge if it has not yet been shipped.

To request a cancellation:

If the order has not been processed or shipped (handling time is 1–2 business days), we will:

  • Cancel the order immediately

  • Issue a full refund

  • No cancellation fees apply

Refunds are processed within 24 hours maximum after cancellation approval.


2. Order Cancellation After Shipment

If your order has already been shipped:

  • It can no longer be canceled directly

  • You may use our 30-day free return policy once the item is delivered

We provide:

  • Free return shipping

  • No restocking fees

  • Refund processed within 24 hours after inspection

Please refer to our Return & Refund Policy page for full details.


3. Refurbished, Used & Repaired Products

Orders for:

  • Used cameras

  • Repaired / refurbished cameras

  • Accessories

Follow the same cancellation rules as new products.

Brands we may carry include Canon, Nikon, and Sony.


4. Custom or Special Orders

If an item is specially sourced or customized upon request, cancellation may not be possible once processing has begun. We will inform you immediately if this applies to your order.


5. Order Refusal

We reserve the right to cancel orders if:

  • Fraud is suspected

  • Incorrect pricing occurred

  • The product becomes unavailable

  • Payment cannot be verified

If we cancel your order, you will receive a full refund.


6. Business Hours

Cancellations are processed during our working hours:

Monday – Saturday
Closed on Sunday

Requests received outside business hours will be handled the next business day.


7. Contact Information

For cancellation requests or questions:

📧 Email: stephanie07x16@gmail.com
📞 Phone: +1 7787439894

Mailing Address:
gogadgets.shop
441 MANVILLE RD 6
PLEASANTVILLE, NY 10570
United States